Welcome to the 3·6·5 Business Hub
The Business Hub is designed to share key industry information with you keeping you up to date on the latest goings on and what you need to know to stay on top. We will be sharing Ken's monthly articles with you published in Creative Head as well as posts from team members and guest writers.
We welcome your comments and feedback and are here to answer any queries on the topics discussed.
Motivating your team to sell
"How can I get my team to be more confident and motivated when it comes to up-selling retail?" ...
“I’m struggling with recruitment. Often, candidates fail to turn up for interviews and,when they do, they seem very disengaged. How can we ensure a higher calibre of staff through the doors?”
MANAGING YOUR TIME
MANAGING YOUR TIME
" What do salon managers need to do to get really focused and productive around what matters most? "
Are you GDPR ready?
ARE YOU GDPR READY?
The new General Data Protection Regulations are fast-approaching. Are you ready for them in your business?
Opening a Second Salon
OPENING A SECOND SALON
" If someone is thinking of opening a second salon, what advice would you give them?"
New Rates of Pay
ARE YOU PREPARED?
New rates of the National Living Wage (NLW) and the National Minimum Wage (NMW) will come into effect from April 2018. The NHF have described these as 'disappointing'. ...
The Rise of Rent-A-Chair
THE RISE OF THE RENT-A-CHAIR
In recent years, the rise of the ‘rent-a chair’ salon has become apparent and salon owners are having to rethink how to educate their team. With the financial appeal of ‘rent-a chair’ salons becoming more prominent, what can salons do to attract and keep the right stylists? ...
Assistance with Assistants
I NEED ASSISTANCE WITH ASSISTANTS
In recent years we’ve had assistants who want instant fame but don’t have the passion and don’t want to put in the time or effort to master hairdressing. In the culture of instant gratification in which we now live, what should we do to help the next generation appreciate a craft that takes years to master? ...
Culture is Key
In my role at 3·6·5 I get the opportunity to visit salons all over the country, but sadly I come across very few that stand out from their competition. Most salons are offering the same services, in the same way as they were last year, and probably the year before. Why should a client choose them and how are they going to attract the best stylists and team in town? ...