Welcome to the 3·6·5 Business Hub
The Business Hub is designed to share key industry information with you keeping you up to date on the latest goings on and what you need to know to stay on top. We will be sharing Ken's monthly articles with you published in Creative Head as well as posts from team members and guest writers.
We welcome your comments and feedback and are here to answer any queries on the topics discussed.
Retaining Local Clientele
"Do you have any tips on how you can keep your local clientele if you travel and work outside of the UK on a regular basis?" ...
Sharing Goals with Bosses
"How can we be clear about our goals with our bosses and gain mutual respect and support without them getting worried and thinking we're going to fly the nest?" ...
Motivating your team to sell
"How can I get my team to be more confident and motivated when it comes to up-selling retail?" ...
“I’m struggling with recruitment. Often, candidates fail to turn up for interviews and,when they do, they seem very disengaged. How can we ensure a higher calibre of staff through the doors?”
MANAGING YOUR TIME
MANAGING YOUR TIME
" What do salon managers need to do to get really focused and productive around what matters most? "
Opening a Second Salon
OPENING A SECOND SALON
" If someone is thinking of opening a second salon, what advice would you give them?"
The Rise of Rent-A-Chair
THE RISE OF THE RENT-A-CHAIR
In recent years, the rise of the ‘rent-a chair’ salon has become apparent and salon owners are having to rethink how to educate their team. With the financial appeal of ‘rent-a chair’ salons becoming more prominent, what can salons do to attract and keep the right stylists? ...
Assistance with Assistants
I NEED ASSISTANCE WITH ASSISTANTS
In recent years we’ve had assistants who want instant fame but don’t have the passion and don’t want to put in the time or effort to master hairdressing. In the culture of instant gratification in which we now live, what should we do to help the next generation appreciate a craft that takes years to master? ...